Terms of Service
Last Edition: November 13th, 2023
Your use of this service is subject to the terms outlined in this document presented by Vortexz Technologies; this may be updated from time to time. This agreement also includes information about payment for the services provided alongside the rules around re-distribution of any goods or services provided by Vortexz Technologies to the user.
Please ensure you read these terms of service before accepting to use our services and products provided. If you do not understand these terms or disagree, you may not use the service. By accepting these terms and conditions you will also be bound to the Vortexz Technology privacy policy and the ROBLOX platform terms of use.
By accepting these terms and conditions you also understand that you are the legal age of ‘Majority’ within your local area of jurisdiction before accepting these conditions. If you are ‘Minor’ you must consult an appropriate parent / guardian to read and accept on your behalf who will be responsible for your actions.
Definitions
For the purposes of this document:
Terms of service: The present document
Company: Referring to Vortexz Technologies
Administrator: A role within the company that is responsible for the management of the company; Usually appointed directly by the CEO
Goods or Services: a set of products provided by the company
Asset: a Product provided by the company
Studio: referring to the development organization, group or team ran, overseen or led on behalf of the user
User: The individual utilising the service provided by the company
Experience: Usually a game created by the user or their studio. See ‘ROBLOX user experiences’ for more information
Please note: whether the terms are capitalized or not, plural or singular, the definition will remain the same.
Terms
By utilizing our services you understand that:
Section 1: Re-distribution of products and services / assets.
1.1 You may not re-distribute any products or services (such as a script or model) purchased from the company unless:
Members of your development studio require it to complete a project for your company*
Permitted by an administrator within Vortexz Technologies
1.2 You must never re-distribute any products or services provided by the company for a personal gain or profit unless permitted by an administrator within Vortexz Technologies.
1.3 You must not take credit for assets created by the company. Any assets created within the company are the Intellectual property (IP) of the company and will continue to be owned by the company throughout your usage as a user.
* members of your development studio must only use the asset for as long as necessary to complete the project and not for their own personal gain
Failing to comply with this section may result in relevant legal action, such as a DMCA, being filed against yourself and your studio.
Section 2: Prohibited usage of products and services
2.1 You must not utilize any products or services provided by the company for any of the following:
To make a financial or social profit by un-authorised re-distribution of a product or service / asset
In order to construct an experience or service that goes against ROBLOX terms of service and community guidelines
In breaking the law relevant to your local county / state / country present legislation
In order to violate copyright law
To impersonate or attempt to impersonate the company (Vortexz Technologies)
Section 3: Payment of goods and services / assets. Refund eligibility.
3.1 Payment for goods and services / assets sold by the company may be completed by the following methods:
ROBUX via the purchase of a specific virtual item on the ROBLOX platform
Paypal to the company account
3.2 All payments are final and non-refundable unless
Required by law
Authorized by an administrator of the company
3.3 It is the users responsibility to ensure you have enough credit to complete the transaction on your preferred payment method and that you have the right to use it.
3.4 The company reserves the right to collect outstanding debt via the usage of a third party collection company.
3.5 The company holds the right to suspend and take appropriate action against the accounts of users that notice unauthorized charges on their account to avoid chargebacks.
Section 4: Your content and conduct.
4.1 Assets provided by the company (such as a script or model) can be edited or adjusted by the user to suit the requirements of the users studio; edits made by the user are owned by the user and not the company. It is important to note however that making changes to the asset that:
break ROBLOX terms of service
break this user agreement
may result in the suspension or denial of the services provided by the company at any time.
4.2 whilst edits to assets provided to the user by the company are owned by the user, the original IP of the asset is still owned by the company and appropriate actions should be taken to not break the terms of service.
4.3 the user may approach the company to request specific changes and edits to the asset, product or service provided bu the company. If the company wishes to make the requested changes on behalf of the user, the changes are owned by the company. The company will not make any changes that may:
break the law
break ROBLOX terms of service
The company also reserves the right to bill the user for any changes requested to be made by the company.
Section 5: Service suspension and account termination.
5.1 the user understands that breaking the terms of service outlined in this document may result in:
suspension of service usage
a monetary bill to the user to compensate any damages caused as a result of misuse
referral to debt collection agencies
referral to legal or law enforcement agencies
5.2 before resulting to any of the above the company will attempt to resolve any problems with the user either directly or indirectly via clear communication, either in forms of:
written or electronic written warning
voice or video calls over a specific platform (ie: Discord)
Section 6: Dispute resolution.
6.1 If the user violates the terms of service outlined in this document a dispute may be raised by the company, there are 3 primary ways a dispute may be solved between the user and the company:
informal negociations
legal action
third party or law enforcement agencies
6.2 If the user believes the company has breached the individual contract given to the user in relation to the usage of their specific product, service or asset, the user may file a dispute. The user should do this by contacting the company via the specified methods on this document to come to a resolution. The user has a responsibility of reporting any problems or issues with the goods or services provided by the company within 48 hours of noticing the problem otherwise the liability will lie with the user and not the company and as a result the company will not be obliged to resolve the problem.
By accepting these terms and conditions you are responsible for ensuring that they are followed accordingly. The company may make amendments or changes periodically to the terms and conditions, including product descriptions, pricing and information; it is the users responsibility to ensure they are up to date with the information provided.
The maximum extent permitted by applicable law the user agrees that the aggregate liability of the company to the user for all claims arising out of the use or inability to use the services offered and provided, unless otherwise stated, is limited to the maximum amount the user has contributed to the goods and services / assets offered by the company. If you have any questions about the terms of service, please contact us at [email protected] or on our Discord server.
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